Lorikeet
for Airtasker
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We built an AI support agent trained on Airtasker's two-sided marketplace — task posting, offers, escrow payments, disputes, and safety. It handles both customer and Tasker inquiries across chat and voice.
This agent is loaded with dummy data for a fictional customer, Tom Richards in Sydney. Try these use cases:
AI support that understands both sides of the marketplace — customers posting tasks and Taskers completing them.
Checks task status, shows offers with ratings and prices, and helps customers understand where things are at.
Explains how escrow works, releases payments to Taskers, and handles refund questions. Builds trust with new users.
Opens disputes, explains the review process, and keeps customers informed about their escrow funds during resolution.
Detects off-platform payment requests, handles safety concerns, and explains insurance coverage. Keeps the marketplace safe.
Shows account stats, payment methods, ratings, and task history. Handles profile updates and password resets.
Same AI brain across both channels. Customers get consistent, helpful support whether they call or message.
Configured specifically for Airtasker's marketplace model and support workflows.
Trained on task posting, offers, escrow, fees, and the two-sided customer/Tasker dynamic.
Payment releases, disputes, cancellations, and safety reports follow marketplace best practices.
Off-platform payment detection, safety concern escalation, and marketplace neutrality built in.
Chat and voice working now. Email and SMS work the same way when ready.
Call the number below to speak with the Airtasker AI agent. Ask about your task status, release a payment, or check your account.
+1 (575) 573-4489US number. Call from any phone.
This is a working prototype. Your team could take this to production in days, not months.
Get a demo